The National Law Institute University, Bhopal, established by the Rashtriya Vidhi Sansthan Vishwavidyalaya Adhiniyam, Act No. 41 of 1997, and substituted by Act No. 6 of 2018, is one of the premier law universities in India.
The Consumer Protection Act of 1986 was enacted to protect the rights of the consumers but over the years it was observed that the Act did not address the disputes regarding consumer contracts entered between consumers and product manufacturers or service providers, product liability and the e-commerce sector.
To overcome the lacunae in the Act of 1986, the Parliament enacted the Consumer Protection Act, 2019 which aims to provide a more holistic and robust mechanism to protect and strengthen the interest of consumers and their rights by effectively preventing unfair trade practices, adulteration of food, misleading advertisements, defective products, black marketing including prohibiting a rampant increase in scams and frauds flourishing in the digital markets.
The major features of the Act of 2019 are Central Consumer Protection Authority, Product Liability, filing of e-complaints, deterrence in offences and penalties and mediation.
After three years of fully operational Act including 2 years in Covid Pandemic, it is relevant to discuss the challenges extensively on the issues relating to the promotion of consumer welfare and protection of their rights as envisaged under the Consumer Protection Act, 2019 and find pragmatic and lasting solutions to overcome those challenges, including the effective and meaningful functioning of various bodies in digital mode.
The seminar is meant for officials from various organizations working in the field of consumer protection and welfare, dispute resolution officials, mediation practitioners, entrepreneurs, academicians, research scholars, law students, lawyers, think tanks, service providers, and members of NGOs and industry.
Note: The themes listed above are only indicative and not exhaustive. Participants may select other related topics of relevance under the main theme.
Subject to the COVID-19 Protocol, the Seminar shall be held in physical mode at the National Law Institute University, Bhopal.
For further clarity one may contact cpls2022@nliu.ac.in
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